Job Description

Key Responsibilities:

1. Staff Management & Leadership:

• Assist in the hiring, training, and onboarding of new employees.
• Supervise and guide team members, ensuring they follow proper operational procedures and company standards.
• Assign tasks to staff and ensure they are completed in a timely, efficient, and high-quality manner.
• Provide coaching and constructive feedback to employees, addressing performance issues when necessary.
• Handle scheduling for staff and ensure adequate coverage for all shifts.
• Foster a positive work environment that encourages teamwork and employee engagement.

2. Customer Service:

• Ensure that customers receive prompt, friendly, and professional service at all times.
• Address customer concerns or complaints promptly and professionally to ensure customer satisfaction.
• Monitor the dining area and ensure that guests have a pleasant dining experience.
• Assist in maintaining high standards of cleanliness and organization throughout the restaurant.

3. Operational Oversight:

• Ensure smooth and efficient restaurant operations during shifts, including overseeing food preparation, order fulfillment, and cleanliness.
• Monitor inventory levels, order supplies, and help maintain stock levels to ensure no disruptions in service.
• Ensure that food quality and presentation meet Del Taco’s standards.
• Assist with opening and closing duties, including cash handling, balancing registers, and securing the restaurant at the end of the day.

4. Financial Management:

• Help manage labor costs, food costs, and other operational expenses to maintain profitability.
• Assist in monitoring daily sales, inventory usage, and overall restaurant performance to meet financial goals.
• Ensure proper cash handling procedures and resolve any discrepancies.
• Assist in preparing and reviewing financial reports as required by management.

5. Health & Safety Compliance:

• Ensure that all food safety and sanitation standards are strictly followed in the kitchen and dining areas.
• Conduct regular safety checks to ensure that equipment is in good working order and that staff are adhering to health and safety guidelines.
• Ensure compliance with all local, state, and federal regulations regarding food safety and employee health.

6. Team Development & Training:

• Assist in the ongoing training and development of team members to ensure they have the necessary skills and knowledge to succeed.
• Provide guidance on improving customer service, operational efficiency, and food safety.
• Support the restaurant manager in setting performance goals for team members.

Qualifications:

• Experience:
• 2-3 years of experience in a fast-food or quick-service restaurant environment, with at least 1 year in a supervisory or assistant manager role.
• Previous experience in customer service or restaurant management is preferred.

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